The Project

Approximately 36,000 New York City school children reside in homeless shelter each school year. The NYC Department of Education’s Office of Students in Temporary Housing (STH) supports these students and their families by assisting them school enrollment, transportation, educating families on their rights under the McKinney-Vento Act, supporting attendance, facilitating programs, and more.

With DOE leaders and STH field staff, we researched current service provision for homeless students and identified opportunities to improve business processes and service delivery.

The Outcome

PPL provided a set of policy and service recommendations to STH around increased coordination with other city agencies, data and technology advancements, and organizational structuring. The work is ongoing, and we will update this page with outcomes as they become available.