NYC Department of Transportation and NYC BID Association

Collaboration in the Public Realm

How can the NYC Department of Transportation better engage local businesses in their planning processes?

Partners and Funders


The NYC Department of Transportation (NYC DOT) and the city’s Business Improvement Districts (BIDs) are both committed to supporting a safe and vibrant public realm. Implementation of transport projects can affect local businesses, however. To minimize disruption, small businesses and BIDs seek meaningful ways to learn about transportation projects earlier in the planning process. At the same time, NYC DOT seeks channels for gathering and incorporating stakeholder feedback into their operations. 

Public Policy Lab partnered with the NYC BID Association, NYC DOT, and the NYC Department of Small Business Services (NYC SBS) to design ways to increase proactive two-way communication between NYC DOT and BIDs, so the needs and challenges of local businesses can be increasingly incorporated into transportation planning, community outreach, and policy implementation. 


Following a human-centered process of research and co-design—including field-testing with BIDs eligible for a Community Development Block Grant—PPL developed a program model that includes touchpoints for BIDs and NYC DOT engagement throughout the year, and a set of tools and materials to support the program model, including co-created overview guides for NYC DOT and BIDs. 

Funding for this work was provided though an NYC SBS Avenue NYC Organizational Development grant. 

Project Team

Just Park Lee headshot
Judy Park Lee
David Frisco headshot
David Frisco
Kanna Atarashi headshot
Kanna Atarashi