We Design
Better Policies & Services
Project Case Studies
We partner with federal and municipal agencies to research, design, and test new public services. We also work with philanthropies and academic institutions to develop human-centered strategies for social innovation.
Navigating Home
NYC Department of Homeless Services
Students in Temporary Housing
NYC Department of Education
Empowering Accessibility
NYC BID Association, NYC Dept. of Small Business Services & NYC Mayor's Office for People with Disabilities
Collaboration in the Public Realm
NYC Dept. of Transport and NYC BID Association
Public Benefits Access
NYC DOE Office of Community Schools
Children’s Services Change Management
NYC Administration for Children's Services
Design Tools for Mental Health
Mental Health Association of New York City and NYC Department of Health & Mental Hygiene
Homeless Services
City of Philadelphia
Design Patterns for Mental Health
In Partnership with Snook
Veterans’ Experience
U.S. Department of Veterans Affairs
Jail & Opioid Use
Louisville Metro Government
Veteran Mental Health
U.S. Department of Veterans Affairs
Affordable Housing
NYC Department of Housing Preservation and Development
High-Need Student Services
NYC Department of Education
School Choice
NYC Department of Education
Digital Services
NYC Mayor's Office of Digital Strategy
Medicare Beneficiary Communications
U.S. Department of Health & Human Services' Centers for Medicare & Medicaid Services
Have a problem to Solve?
The Public Policy Lab is a mission-driven 501(c)(3) nonprofit organization, dedicated to designing policy and services with and for low-income and at-risk communities. If you have a problem to solve, or if you’d like to dream up a project together, get in touch— we’d love to talk.