We Design

Better Policies & Services

Project Case Studies

We partner with federal and municipal agencies to research, design, and test new public services. We also work with philanthropies and academic institutions to develop human-centered strategies for social innovation.

Design Tools for Mental Health

Mental Health Association of New York City and NYC Department of Health & Mental Hygiene

Public Benefits Access

NYC DOE Office of Community Schools and Single Stop

Veterans’ Experience

U.S. Department of Veterans Affairs

Jail & Opioid Use

Louisville Metro Government

Veteran Mental Health

U.S. Department of Veterans Affairs

Affordable Housing

NYC Department of Housing Preservation and Development

High-Need Student Services

NYC Department of Education

School Choice

NYC Department of Education

Digital Services

NYC Mayor's Office of Digital Strategy

Medicare Beneficiary Communications

U.S. Department of Health & Human Services' Centers for Medicare & Medicaid Services

Have a problem to Solve?

The Public Policy Lab is a mission-driven 501(c)(3) nonprofit organization, dedicated to designing policy and services with and for low-income and at-risk communities. If you have a problem to solve, or if you’d like to dream up a project together, get in touch— we’d love to talk.