We Design
Better Policies & Services
Project Case Studies
We partner with federal and municipal agencies to research, design, and test new public services. We also work with philanthropies and academic institutions to develop human-centered strategies for social innovation.
Design Tools for Mental Health
Mental Health Association of New York City and NYC Department of Health & Mental Hygiene
Redesigning Homeless Services
City of Philadelphia
Public Benefits Access
NYC DOE Office of Community Schools and Single Stop
Public Design Fellows
2018 - 2019
Veterans’ Experience
U.S. Department of Veterans Affairs
Jail & Opioid Use
Louisville Metro Government
Veteran Mental Health
U.S. Department of Veterans Affairs
Affordable Housing
NYC Department of Housing Preservation and Development
High-Need Student Services
NYC Department of Education
School Choice
NYC Department of Education
Digital Services
NYC Mayor's Office of Digital Strategy
Medicare Beneficiary Communications
U.S. Department of Health & Human Services' Centers for Medicare & Medicaid Services
Have a problem to Solve?
The Public Policy Lab is a mission-driven 501(c)(3) nonprofit organization, dedicated to designing policy and services with and for low-income and at-risk communities. If you have a problem to solve, or if you’d like to dream up a project together, get in touch— we’d love to talk.