We Design

Better Policies & Services

Project Case Studies

We partner with federal and municipal agencies to research, design, and test new public services. We also work with philanthropies and academic institutions to develop human-centered strategies for social innovation.

Family Pathways to Care

NYC Administration for Children's Services & NYC Department of Health and Mental Hygiene

Navigating Home

NYC Department of Homeless Services

Synced Services

NYC Department of Education

Shelter from Harm

NYC Department of Social Services

Students in Temporary Housing

NYC Department of Education

Empowering Accessibility

NYC BID Association, NYC Department of Small Business Services & NYC Mayor's Office for People with Disabilities

Collaboration in the Public Realm

NYC Department of Transportation and NYC BID Association

Public Benefits Access

NYC DOE Office of Community Schools

Children’s Services Change Management

NYC Administration for Children's Services

Design Tools for Mental Health

Mental Health Association of New York City and NYC Department of Health & Mental Hygiene

Homeless Services

City of Philadelphia

Design Patterns for Mental Health

In Partnership with Snook

Veterans’ Experience

U.S. Department of Veterans Affairs

Jail & Opioid Use

Louisville Metro Government

Veteran Mental Health

U.S. Department of Veterans Affairs

Affordable Housing

NYC Department of Housing Preservation and Development

High-Need Student Services

NYC Department of Education

School Choice

NYC Department of Education

Digital Services

NYC Mayor's Office of Digital Strategy

Medicare Beneficiary Communications

U.S. Department of Health & Human Services' Centers for Medicare & Medicaid Services

Have a problem to Solve?

The Public Policy Lab is a mission-driven 501(c)(3) nonprofit organization, dedicated to designing policy and services with and for low-income and at-risk communities. If you have a problem to solve, or if you’d like to dream up a project together, get in touch— we’d love to talk.