Press & News
In the News
Check out recent coverage of the Public Policy Lab, our board members, and our staff:
- July 10, 2012: The New School’s blog covers the Rockefeller Foundation’s grant to Parsons and the Public Policy Lab
- February 8, 2012: The Architect’s Newspaper reports on PPL’s efforts to design the red tape out of public services
- December 27, 2011: Archinect names the Public Policy Lab one of the top 10 design initiatives to watch in 2012 — for the public good
- June 10, 2011: The Wall Street Journal speaks to Sylvia Harris about the redesign of the USDA food pyramid
- April 6, 2011: The Wall Street Journal interviews board member David Gibson regarding the user-friendliness of the NYC subway’s customer information
Selected Articles & Presentations
See below for links to a selection of articles and public presentations, on service-design topics, by our board members and staff:
- October 2011: Chelsea Mauldin speaks on Making the Business Case for Service Design in the Public Sector at the 4th annual Global Service Design Conference in San Francisco
- June 2011: Better Services for the People, by Sylvia Harris and Chelsea Mauldin, in Vol. 3, No. 1 of Touchpoint, the international journal of service design
Newsletters
The Public Policy’s Lab’s occasional email newsletter provides a round-up of Public Policy Lab happenings and news related to service design and the public sector. Subscribe to the newsletter at right.

